Return Policy
If you are not completely satisfied, you may return items within 14 days of your invoice date for a full refund.
Wholesale discounts voided if sale after return does not meet wholesale qualifications.
Items must be returned in original packaging and condition with a copy of your invoice.
All return shipment costs are the responsibility of the returner.
Shipping Rates:
Flat Rate/Priority: Items will be shipped via USPS Priority Mail which can reach you between 2 to 5 business days. This shipment offer includes $50 insurance on package.
USPS Ground Advantage:
Clients choosing Ground Advantage get up to $100 insurance included, No guarantee arrival date.
We will make all insurance claims and refund your account as needed.
Free Shipping!!
Free Shipping for internet orders totaling $150 or more after applicable discounts, shipping to a destination in the United States. Items will be shipped via USPS Priority Mail which can reach you in 2 to 5 business days.
International Shipping:
$100 Minimum Order shipping outside the USA.
We ship globally. Shipping costs vary, once order is packed we will get shipping quotes.
Receiver is responsible for all Customs/Duties/Taxes
Shipping Disclosure
New Mexico Bead Company is not responsible for lost/stolen or damages to items in packages sent through USPS. Priority Mail packages are insured free for $50.
Price Changes
Prices may change without notice due to customs duties or other circumstances beyond our control such as currency exchange.
Color and quality of our beads
Due to the nature of our products, some are subject to slight variations in size, color and finish. For instance, natural stones and dye lots on glass seed beads can vary, and our handmade silver beads from India may change from shipment to shipment.
Payment
Visa, Master Card, American Express and Discover, PayPal, Amazonpay,
Backorders
We no longer backorder items to due Global Supply Issues.
Sales Tax
Shipments in the State of New Mexico are subject to sales tax. If you have a New Mexico non-tax certificate, please fax or mail it to us and we'll note the exemption on your account.